Accessible, comfortable, and convenient counseling services.

Crosswinds Leadership

Our leadership team provides support and guidance to all of our staff members working with clients both in the United States and in the Dominican Republic.


Mark Terrell—Chief Executive Officer

Mark Terrell graduated from Taylor University in 1984 with a bachelor’s degree in Business Systems. Mark started his career with Northwestern Mutual as a retirement and estate planning specialist. In 1994, he left his chosen career to serve as the CEO of Lifeline Youth & Family Services and has since founded two other nonprofits. He serves as the as the CEO of Lifeline Youth & Family Services, Crosswinds, and Lasting Change. When Mark started, Lifeline had 17 employees, a budget of $600,000 and served around 200 people a year. Now, it is one of Indiana’s largest and fastest growing nonprofits with nearly 700 employees, a budget of $54 million, and is on track to serve 40,000 people. Mark has testified before Congress on two occasions, received the distinguished Alumnus for Personal Achievement award, The Vitality Award for prevention, is the 2018 Ambassador Enterprises SEED Challenge winner, and is a governor appointee to serve on the Allen Superior Court Judicial Nominating Commission. Mark’s favorite roles are those of husband of 34 years, father to three sons and one daughter, and grandfather to four grandchildren.

Todd Jacobs—Chief Financial Officer 

Todd joined Lifeline and Crosswinds from Equity Investment Group where he was the Executive Vice President and Chief Financial Officer. Todd has a B.S. in Finance with Distinction in Business from Indiana University. He is married with three sons and enjoys biking and other outdoor activities. He serves on the board of Community Foundation of Greater Fort Wayne and chairs its investment committee. In addition, he is a board member and vice chair of the AWS Foundation.

Kent Castleman—Chief Development Officer

Kent joined the organization in 2019 after 19 years of nonprofit leadership as an executive director and training in nonprofit governance. His last directorship was with Fort Wayne Trails where he helped develop the trail system and worked to have private and public dollars dedicated to growing trails. Kent helped found the Cornerstone Youth Center in Monroeville, IN, which continues to operate today. He serves as the President of the NewAllen Alliance, a community and economic development organization, where he helped lead seven communities in the East Allen region to earn the coveted Regional Stellar Designation in 2018 from the Office of Rural and Community Affairs under Lieutenant Governor Suzanne Crouch. He is appointed by the Allen County Commissioners as a trustee for the Allen County Public Library. He holds a bachelor’s degree in Business Management from Indiana University and is a Certified Fund Raising Manager by the Indiana University Lilly Family School of Philanthropy. He is also a certified Dream Manager® with Floyd Consulting and a Renewal Guide with The Journey, a Lilly Endowment funded renewal organization for Indiana Youth Workers. Kent’s family includes his wife Heather, daughter Ellie, and their dog Coco. His hobbies include singing, gardening, volunteering, and DIY home improvement projects.

Nancy Steigmeyer—Chief Human Resources Officer

Nancy Steigmeyer

Nancy joined Lifeline and Crosswinds in 2018. She brings a diverse business background with a combination of organizational development, talent management, academics, and community leadership. She spent much of her career in academic curriculum development, instruction at several universities, and as Senior Director of Graduate Programming at Trine University. She has developed and trained many participants in various leadership and human resource-related fields. With more than 16 years in staffing, recruiting, and human resource management, Nancy has managed regional offices for employment/staffing firms and consulted with hundreds of companies and organizations to provide solutions for their HR needs throughout Northeast Indiana. Her undergraduate degree is from Central Michigan University, and she holds a Master of Science in Organizational Leadership from Indiana Tech. With a passion for community engagement, Nancy serves on the board for the Women’s Bureau and Northeast Indiana Human Resource Association. Nancy’s passion is family, faith, health, and helping others. She resides in Fort Wayne with her husband of 15 years, Steve.

Tim Smith—Chief Innovation Officer

Tim Smith joined the organization in 2020 as Chief Innovation Officer. After graduating from IPFW (Purdue Fort Wayne), Tim and his wife, Angela, moved to Indianapolis where he attended the IU School of Law. Upon graduation and admission to the Indiana Bar, Tim and Ang returned to Fort Wayne where Tim joined MedPro Group. After 25 years and many different leadership positions, Tim retired from MedPro Group in 2019. His last position was as SVP of Operations & Technology where he led close to 350 employees and contractors who, together, were responsible for assuring all company stakeholders had a “best-in-class” experience. Tim has been active in local politics and has served on numerous boards. His passions include spending time with his family (five adult children and more than nine grandchildren…all under age 3), woodworking and hunting. He and his family have been active members at Grace Gathering Church for their entire lives.

Kevin Hedrick—Executive Vice President 

Kevin Hedrick

Kevin has been a staff member of Lifeline Youth & Family Services since September 2003 and began in his current role with Crosswinds shortly after its founding. He holds a degree in Education from Ball State University. Kevin loves being able to serve the families and youth of Crosswinds before their struggles reach the point where the court system becomes involved. In his spare time, if you can’t find Kevin spending time with his wife and three children or coaching his sons’ youth sports teams, you can probably find him golfing, fishing or playing basketball.

Board of Directors

Dr. Ed McKaig


Dr. Ed McKaig—Board Chairman
Owner/General Practitioner at New Haven Pet Hospital



Max Mock


Max Mock—Treasurer
Investment Representative at Edward Jones Investments



Ron Wise


Ron Wise–Secretary
Owner of Wise Insurance Company, Inc.




Donna Buck
Owner of Achieving Intentional Living



Andrea Copeland


Andrea Copeland
Account Executive of BP Promotions



Fred Geyer


Fred Geyer
Manager of Real Estate Appraisals for Schrader Real Estate & Auction



Ed Gillig


Ed Gillig
Owner of Premier Auto Sales, Inc.



Kolby Rutherford


Kolby Rutherford
Controller, ATC Manufacturing